Mobile Networks Update: Taiwan (December 2017)

It's been six months since Opensignal published its State of Mobile Networks report for Taiwan. In this update, we track all of the changes we've seen in our 3G and 4G metrics since July.

  • GT has emerged as the leader in LTE reach in our metrics. In our last report, Asia Pacific Telecom Group's GT was tied with FarEasTone in 4G availability, but in our most recent tests, GT jumped out ahead. The 4G-only operator was able to provide our users with an LTE connection 91.3% of the time.

  • There was no clear winner in 4G speed in this test period. Chunghwa, FarEasTone and Taiwan Mobile were all statistically tied for first place in our LTE speed metric, each averaging 4G downloads over 30 Mbps.

  • 4G services in Taiwan remain exceptional compared to the rest of the world. In our tests, all five of Taiwan's operators had 4G availability scores over 80% and three operators had average 4G speeds nearly double the global average of 16.6 Mbps.

Opensignal Awards Table

Download Speed: 4G Download Speed: 3G Download Speed: Overall Latency: 4G Latency: 3G Availability: 4G

Chunghwa

 medal medal

FarEasTone

 medal medal medal medal medal

GT

 medal

T Star

Taiwan Mobile

 medal medal medal

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Performance by Metric

Download Speed: 4G Download Speed: 3G Download Speed: Overall Latency: 4G Latency: 3G Availability: 4G

Download Speed: 4G

This metric shows the average download speed for each operator on LTE connections as measured by Opensignal users.

Download Speed: 3G

This metric shows the average download speed for each operator on 3G connections as measured by Opensignal users.

Download Speed: Overall

This metric shows the average download speed experienced by Opensignal users across all of an operator's 3G and 4G networks. Overall speed doesn't just factor in 3G and LTE speeds, but also the availability of each network technology. Operators with lower LTE availability tend to have lower overall speeds because their customers spend more time connected to slower 3G networks.

Latency: 4G

This metric shows the average latency for each operator on LTE connections as measured by Opensignal users. Latency, measured in milliseconds, is the delay data experiences as it makes a round trip through the network. A lower score in this metric is a sign of a more responsive network.

Latency: 3G

This metric shows the average latency for each operator on 3G connections as measured by Opensignal users. Latency, measured in milliseconds, is the delay data experiences as it makes a round trip through the network. A lower score in this metric is a sign of a more responsive network.

Availability: 4G

This metric shows the proportion of time Opensignal users have an LTE connection available to them on each operator’s network. It's a measure of how often users can access a 4G network rather than a measure of geographic or population coverage.

Our Methodology

Opensignal measures the real-world experience of consumers on mobile networks as they go about their daily lives. We collect 3 billion individual measurements every day from tens of millions of smartphones worldwide.

Our measurements are collected at all hours of the day, every day of the year, under conditions of normal usage, including inside buildings and outdoors, in cities and the countryside, and everywhere in between. By analyzing on-device measurements recorded in the places where subscribers actually live, work and travel, we report on mobile network service the way users truly experience it.

For this particular report, 389,657,987 datapoints were collected from 17,132 users during the period: 2017-09-01 - 2017-11-30.

We continually adapt our methodology to best represent the changing experience of consumers on mobile networks and, therefore, comparisons of the results to past reports should be considered indicative only. For more information on how we collect and analyze our data, see our methodology page.

For every metric we've calculated statistical confidence intervals and plotted them on all of the graphs. When confidence intervals overlap for a certain metric, our measured results are too close to declare a winner in a particular category. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

Opensignal Limited retains ownership of this report including all intellectual property rights, data, content, graphs & analysis. Reports produced by Opensignal Limited may not be quoted, reproduced, distributed, published for any commercial purpose (including use in advertisements or other promotional content) without prior written consent.